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1.1. This Privacy Policy (hereinafter the “Policy”) describes the rules for processing and protecting personal data of users of the imperial-massage.md website (the “Website”) and the services provided by the Operator (“we”, “our”).
1.2. The Policy explains what data we collect, how we use, store and protect it, and what rights users have.
1.3. By using the Website or providing your personal data, you agree to this Policy.
Personal data — any information related to an identified or identifiable individual.
Data processing — any operation performed on personal data: collection, storage, modification, transfer, deletion, etc.
User — any person visiting the Website or using our services.
We may collect the following data:
full name;
phone number;
e-mail address;
booking preferences;
technical information such as IP address, device type, browser data, time of visit;
cookies and similar technologies.
4.1. The Website may use cookies for:
proper functioning of the Website;
improving user experience;
analytics and statistics;
marketing purposes (with your consent).
4.2. You may disable cookies in your browser settings, but some functions may not work correctly afterwards.
We process personal data for:
booking appointments;
contacting the user (confirmation, clarifications, feedback);
marketing communications with the user’s consent;
improving our services and Website functionality;
complying with legal obligations.
6.1. We may share your data with third parties in the following cases:
where necessary to provide services (e.g., SMS services, hosting providers);
when required by law;
with your explicit consent.
6.2. Third parties are required to ensure confidentiality and data security.
6.3. International data transfers are possible only with adequate protection measures.
7.1. Data is stored only as long as necessary for the purposes for which it was collected.
7.2. We apply technical and organisational measures to protect personal data from unauthorized access, alteration or disclosure.
7.3. In the event of a security incident, we will take all required measures according to the law.
Users have the right to:
access their personal data;
request correction of inaccurate data;
request deletion of data;
restrict data processing;
object to processing;
receive their data in a structured, machine-readable format;
withdraw consent;
file a complaint with the competent authority.
9.1. We may update this Policy from time to time.
9.2. The latest update date will always be indicated.
9.3. In case of significant changes, we may additionally notify users.